Privacy Policy

1. Information We Collect

We collect information to provide better internet services to our users. This includes personal details such as your name, contact number, email address, and installation address (NID details if required by BTRC). We also collect technical data related to your internet usage for billing and troubleshooting purposes.

2. How We Use Information

The information we collect is strictly used to set up your broadband connection, manage your billing cycle, communicate service updates, and provide customer support. We do not sell or share your personal data with third-party marketing agencies.

3. Data Security

We implement industry-standard security measures to protect your personal and payment information. Online payments made through our website are processed via a secure, encrypted payment gateway (SSLCommerz) and we do not store your credit card or bank details on our servers.